Privacy Policy

1. Information We Collect

When you use Viridian Tech ("Company," "we," "us," or "our") services, we may collect the following types of information:

• Account information: Name, email address, and billing details provided during registration.
• Payment information: Payment card details are collected and processed securely by Stripe. We do not store your full card number on our servers.
• Usage data: Server resource usage, login timestamps, IP addresses, and service configuration preferences.
• Communications: Records of support requests, emails, and other correspondence with our team.
• Technical data: Browser type, operating system, device information, and referring URLs collected through standard web server logs.

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our hosting services.
• Process payments and manage your subscription and billing.
• Communicate with you about your account, service updates, and support inquiries.
• Monitor and analyze usage patterns to improve performance and reliability.
• Detect, prevent, and address technical issues, fraud, and security threats.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information to third parties.

3. Data Storage

Your data is stored on secure infrastructure with appropriate technical and organizational safeguards. We use encryption in transit (TLS) and implement access controls to protect your information.

While we take reasonable measures to protect your data, no method of electronic storage or transmission is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

4. Third-Party Services

We use the following third-party services that may process your data:

• Stripe: For payment processing. Stripe collects and processes payment information in accordance with their own Privacy Policy.
• Infrastructure providers: Our hosting infrastructure may utilize third-party cloud providers that process data on our behalf under strict data processing agreements.

We do not share your personal information with third parties for their own marketing purposes.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience. These include:

• Essential cookies: Required for basic site functionality, such as session management and authentication.
• Analytics cookies: Used to understand how visitors interact with our website, helping us improve our services.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. After account termination, we retain data for up to 30 days to allow for retrieval, after which it is permanently deleted.

Certain data may be retained for longer periods where required by law, such as billing records and transaction history, which may be kept for up to 7 years for tax and accounting compliance.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain processing of your personal data.

To exercise any of these rights, contact us at admin@viridiantech.cloud. We will respond to your request within 30 days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through a notice on our website at least 30 days before they take effect. The "Last updated" date at the top of this page reflects the most recent revision.

9. Contact

If you have any questions about this Privacy Policy, please contact us at:

Viridian Tech
Email: admin@viridiantech.cloud
Website: viridiantech.cloud